Service Team

TalkingChina boasts a unique “Two-person Service Team” for each client. An Account Executive (AE) is assigned to communicate with our customers, understand their needs and provide professional solutions and follow-up service; meanwhile, a Project Manager (PM) is responsible for the whole process of translation production and project management.

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team_ico_01  Resource Support Team

team_ico_01  Technical Support Team

team_ico_01  Delivery Team

team_ico_01  Finance support Team

team_ico_05h  Service Team
● Account Executives
● Project Managers

Service Team Capabilities

gte Language skills: having a good command of bilingual (Chinese and English or Japanese or other foreign languages) skills; 

gte Translation skills: being proficient in both the theory and practical skills of translation;

gte Communication skills: mastering efficient communications with customers and all team members;

gte Computer capabilities: Excelling in translation technology such as CAT, QA, DTP and TMS tools; 

gte PM capabilities: being skillful in quality, time, cost and emergency management.

Production & Delivery Team

TalkingChina's production and delievery teams consists of translators, editors, proofreaders, tenical reviewers, localizaion engineers, project manages and DTP specialists. Each of them is professinal in their own area and with years of efforts TalkingChina has developed rich solutions, term base, translation memory and best practices in the following eight domains:

team_img_01

icoMachinery, Electronics & Automobile

icoIT & Telecom

icoAviation, Tourism & Transportation

icoFinance & Business

icoChemical, Mineral & Energy

icoConsumer Goods

icoLegal & Social Science

icoMedical & Pharmaceutical